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Locations: Westminster, CO
Position Status: FT Exempt
Salary Range: $90,800 to $115,000
Resi Media, LLC is a technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations, all over a standard internet connection, Resi provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry.
We are looking for a Senior Manager, Customer Support to lead and scale our support team for significant customer growth. In this role, you will own all support-related customer contact responsibilities, strengthen our existing workflows, and support career development for your team. The ideal candidate is a big picture thinker with the ability to roll up their sleeves and get things done, while building effective working relationships with adjacent teams. If you are self-motivated, proactive, analytical, and enjoy improving efficiency and leading a team, we want to hear from you!
This job operates in a professional office environment. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role but may occasionally require moving Resi equipment weighing up to 50 pounds and bending or standing as necessary. This description reflects management’s assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.
Email your resume to [email protected]. If you don’t meet every qualification, please don’t be discouraged to apply! We hire for talent and passion over experience. Visit resi.io/careers for more information about our benefits and other open positions.