Resi Careers

Supply Chain Analyst I

Locations: Plano, TX. Remote working or other locations is not an option.

Position Status: FT Exempt

Salary Range: $45,000 to $60,000

Resi Media, LLC is a technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations, all over a standard internet connection, Resi provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry.

As a Supply Chain Analyst I, you will take ownership of hardware procurement and assist in the development of
strategic initiatives to improve the efficiency and effectiveness of hardware sourcing. This role will report to the Resi Hardware Operations Director on strategic initiatives for developing new vendor relationships as needed to serve future hardware needs.


  • Manage vendor / supplier relationships and encourage competitive offerings on component purchasing, negotiating with vendors and carriers to secure best pricing and ensure contract compliance
  • Investigate pain points within the process and develop solutions to resolve conflicts and inefficiencies
  • Gather data on each step within the supply chain, using it to recommend changes to reduce costs
  • Manage internal expectations (Sales / Orders Team) when procurement delays result in an increase in order fulfillment lead time.
  • Manage customer escalations regarding order fulfillment timelines
  • Manage processes for continuously auditing hardware component stock levels and ensure inventory received is in line with purchased amounts.
  • Collaborate with the Success Team to transform feedback from customers and internal or external teams into continual product improvement by communicating and implementing changes as needed to achieve a high customer out-of-box experience rating.
  • Manage process for Returns / Rentals / Demos. Oversee and ensure all product returns are shipped and received.
  • Take ownership of International documentation & requirements, managing all steps in the process to ensure compliance and reporting accuracy.
  • Assist process owners with implementing methods to monitor and measure the health and effectiveness (KPIs).
  • Analyze data to determine areas for performance improvement, providing Resi’s executive team with analyses to assist in business decisions and measure the effectiveness of prior process changes / initiatives.
  • Assist Director with developing & implementing initiatives to minimize hardware waste through strategic offerings to 3rd party purchasers for wholesale components no longer needed by the organizations.
    ● Assist Director in utilizing proven methodologies to assess process disconnects and develop performance gap solutions, continuously improving with individuals at varying levels within and outside the organization


  • BS/BA degree in Supply Chain, Logistic, Business or related field
  • Working knowledge of data analysis and forecasting tools including inventory management and ability to develop actionable insights from data, preferably in a SaaS environment
  • Experience analyzing and improving supply chain data, information and processes
  • Proven experience researching companies and determining the best vendors for projects
  • Proficiency in ERP systems for example SAP, NetSuite, etc

This job operates in a professional office environment. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role that primarily involves sitting or standing.

This description reflects management’s assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.

How to Apply

Email your resume to [email protected]. If you don’t meet every qualification, please don’t be discouraged to apply! We hire for talent and passion over experience. Visit for more information about our benefits and other open positions.