Talk to a Solutions Engineer
Multisite plan pricing ranges from $129-$579/mo to get started depending on your situation.
Getting started with multisite is very simple, but, what we can explain in 30 minutes will be way clearer than what we can explain on the site.
A Solutions Engineer will help you understand:
- Encoder and decoder UI and volunteer operation
- Network needs (surprisingly low), hardware options, and cost
- Best practices and software automation
- Cool uses of the platform
- Answer any questions you have and get you an exact quote
Already know what you need?
How is Resi different from other streaming providers?
There are a few reasons:
Resi’s technology enables more reliable streaming, which leads to less buffering wheels, which leads to more engagement and an exponentially larger audience over time. Resi is the only streaming provider that is able to guarantee 100% content integrity in the cloud (even through internet disruptions) by checking and re-sending data from the encoder through the Resilient Streaming Protocol (RSP). See a comparison and learn more about RSP.
Resi’s reliability is also guaranteed by our unique cloud infrastructure - rather than relying on dedicated servers, we use groundbreaking scalable cloud distribution methods that are not affected by drastic increases in traffic like other streaming providers. This means that no matter how much traffic streams may receive, Resi’s technology is able to scale dynamically to meet the need with no problems.
Additionally, Resi is built to be an enterprise-level solution, while also being remarkably easy to use. Streams can be started with a single click or automated on a schedule. The system will also monitor your stream and will notify you if it ever detects any concerns (and our helpful Support team is standing by too).
What is an encoder? Why do I need one?
An encoder is a device, whether hardware or software, that will take a video input from a source (such as a camera or switcher) and send it to the cloud for distribution and viewing. Most utilize unreliable protocols which send video data to the cloud like a laser beam, resulting in buffering, glitching, and dropped frames due to even minimal packet loss.
Resi is the first system that can provide 100% video delivery without interruptions. To do this, we take advantage of the Resilient Streaming Protocol, which unlike RTMP or other protocols such as SRT or Zixi, takes advantage of a local cache in order to check and re-send data until video content is verified as perfect. This is what makes Resi unique and is only available through Resi’s hardware encoders or ProPresenter Stream encoder.
What is included in a Resi service plan?
A Resi service plan includes:
- Streaming data transfer through Resi’s cloud CDN and cloud storage
- Continuous service and software feature additions and improvements - we release new things often, and we never charge for updates.
- Phone and email support, even on weekends - we’re here if you need us
Can I use multiple encoders with one plan (hardware or ProPresenter)?
Yes! Multiple encoders (whether hardware or software) can be scheduled and streamed with a single plan. If multiple encoders will be streaming at the same time, concurrent events can be added on for $49/mo.
Do you offer a free trial?
At this time, we do not offer a trial of Web Platform. However, month-to-month pricing enables organizations to use Resi with no commitment, or if you want to see an in-depth demo and ask questions before getting started, we’d encourage you to participate in a no-hassle online demo.
How much bandwidth do I need?
Resi’s platform ensures that every frame of video data makes it from encoders to decoders perfectly, even through inconsistencies in connection at the broadcast and receiving sites. However, in order to ensure that there are no delays causing data to get to the cloud within a reasonable delay, 2.5x your streaming bitrate is recommended for upload bandwidth at the broadcast site (and/or download bandwidth at receiving sites). When your connection experiences packet loss, this allows the encoder to re-send data (and/or decoders to re-download data) faster than real-time so your audience doesn’t notice a thing!
For typical resolutions, this means:
Don’t have this? Most likely you can still stream. Contact us to talk about your setup.
What happens if I go over my data?
We don't bill for overages unless you go more than 200% over your data allotment or over your data allotment for 3 consecutive months. If you do go more than 200% over your plan, it's only $25/TB (for about 1600 more views). If you are 25% above the data allocation consistently (more than 3 months), we just ask that you move up to the next plan or data allocation, and we’ll celebrate with you on your audience growth!
How do I get started?
Getting started is easy!
- Choose your streaming destinations
- Select your encoder - either by purchasing a hardware encoder or using ProPresenter.
- If multisite, also select hardware decoder(s).
- Select your service plan (after checkout) - several options are available depending on your audience size and streaming needs.
- Start streaming!