At a dedicated jazz venue built on community and outreach that hosts world-class artists night after night, the ability to stream, record, and share every performance — reliably, instantly, and without a mountain of post-production — isn’t a nice-to-have. It’s a requirement.
A Venue Built for Music — and for People
Named after its founder, Ravenscroft came to life as a dedicated jazz space — a place where world-class artists could perform and where the surrounding community could experience live music at a high level. Since the building opened five years ago, acts like Donny McCaslin and Joe LaBarbera (drummer for Bill Evans) have graced its stage.
But Ravenscroft is much more than a performance venue; it is also an outreach hub. It provides performance space for various partner organizations, such as The Valley Jazz Cooperative, a local program focused on educational outreach. This program is specifically designed for passionate music students in grades 8 through 12 who want to master jazz improvisation and ensemble performance beyond the scope of standard school band programs. Students audition, are placed by skill level, and rehearse weekly under the direction of professional musicians. Four to five times a year, they perform full concerts — and those concerts draw something every high school student’s family wants to be part of: grandparents, out-of-state relatives, parents who can’t always get away.
Emily Sliva, Ravenscroft’s production manager, is responsible for making sure those families never have to miss a moment.
The Workflow: Built for Reliability, Designed for Ease
Resi has been Ravenscroft’s streaming technology provider since the building opened, originally brought in during COVID to give audiences an alternative to being in the room. Their core requirements for a streaming and recording platform were clear: it needed to be reliable, consistent, and operate effectively without demanding hours of attention every week.
“I’ll take a day and schedule out four months of streams in advance within Resi,” Sliva said.“That way I know it’s set and ready to go. On the day of the event I’m just checking to make sure everything is good to go and let the system do its job.”
Scheduling that far out isn’t just a convenience. For a venue running almost 100 events throughout the year, it’s the difference between a production operation that hums quietly in the background and one that demands constant attention.
“Resi is so easy to use,” Sliva said. “I have non-tech people on my team that consistently need access to the content we stream — sometimes our marketing team needs it for promotional content, sometimes the performing artists ask us to send them their performance after it’s over. Having a tool that’s easy to use and allows us to do many things with the content we stream, even for people who don’t understand tech, is huge.”
Equally as important to saving time and ease of use is the reliability of the streams. When Valley Jazz Cooperative concerts go live to YouTube, the families watching from across the country aren’t just casual viewers. They’re grandparents who drove to the nearest screen to watch their grandchild perform. They’re relatives who set a reminder and cleared their evening. The stream has to hold.
Cloud Recording: The Feature That Does the Most Work
For Ravenscroft, live streaming is only part of the story. The feature that has quietly become indispensable is cloud recording.
Every show is set up to record through Resi, regardless of whether it’s being publicly streamed. That means when a performing artist walks offstage and asks if they can get a copy of their show, the answer is always yes, and it’s always fast.
“The Resi cloud recording is usually the link we hand out to the artists ask, ‘Hey, can I get a copy of my show?'” Sliva said.
The alternative — pulling from the venue’s local archive — means downloading a terabyte of footage per show, exporting it to a usable file format, and then getting it to the artist. Resi’s cloud recording delivers a high-quality capture up to 4K resolution , accessible almost immediately after the show ends.
Cue markers make the process even cleaner. Because the encoder starts running before the show begins, raw recordings include pre-show setup time and dead air. Sliva goes into Resi, sets the cue points to trim the file to just the performance, and sends a download link. The artist gets exactly what they need without any of the noise.
Instead of having to download it off our server and export it to a smaller file and send it to them, I can just go — here’s a link, download,” she said.
The marketing team has found their own use for those same recordings. When a clip of a trumpet solo lands in the right place in a Resi recording, they can utilize tools like cues or Resi’s Studio AI to grab 30 seconds, and have social-ready promotional content without asking the production team to dig through a hard drive.
Simple Enough to Trust, Powerful Enough to Grow
Sliva’s summary of Resi to another performing arts center is direct: “It’s easy to use, the quality is incredible, and it’s always reliable — it just works.”
For a production manager running a full season of events largely on her own — with freelancers coming in and going out, non-technical staff needing occasional access, and a marketing team pulling clips for social — those qualities aren’t luxuries. They’re requirements.
As Ravenscroft looks to expand its streaming presence and explore new ways to engage audiences beyond the walls of the venue, Resi’s scalability provides numerous options for achieving these goals and evolving alongside the venue’s increasing requirements. The platform that quietly records every show, instantly delivers content to artists, and streams student concerts to families across the country, is the same one that scales with whatever comes next.
Emily Sliva serves as Production Manager at Ravenscroft, the dedicated performance venue and outreach partner of Music Serving the Word Ministries, where Resi supports cloud recording and live streaming across a full season of nearly 100 events annually.
