How to identify the weakest link in your streaming chain

By Jonathan Louvis

It usually starts with something small.

A little bit of buffering.
A quick resolution drop.
Maybe a delay in playback that no one wants to mention out loud.

But before long, you’ve got viewers messaging you. “The video froze.” “Audio’s not synced.” “It’s just… not working.”

If you’ve ever led a live stream—especially for a church service or major event—you know how disheartening it is when your streaming video doesn’t perform the way it should. You’ve worked hard on your message. Your team has poured hours into it. And then the tech stumbles.

The truth is, most streaming problems don’t have just one cause. They’re often the result of one weak link in a longer chain.

Let’s talk about how to find it—and fix it.

Start with what your viewers are experiencing

Before diving into settings or buying new gear, listen to what your audience is saying.

Are they dealing with:

  • Constant video buffering?
  • Grainy or choppy video quality?
  • Total playback interruption?

These symptoms help narrow down where the problem might be. For example, buffering usually points to a slow internet connection or a struggling streaming platform, while poor quality might come down to device performance or encoding issues.

Every symptom is a clue.

What we mean by “the streaming chain”

Think of your streaming setup like a relay race. Each part of your system hands off the baton to the next. If one runner trips, the whole race falls apart.

Here’s a simplified version of the chain:

  1. The source (camera, audio, or video file)
  2. The encoder
  3. Your internet speed
  4. The streaming platform or streaming app
  5. The playback device (like a smart TV, Apple TV, or phone)

A weak link in any one of these can cause streaming issues for your audience.

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Check your internet first

This is the most common culprit. You might think you have fast internet, but live streaming demands a lot—especially if you’re running a video stream at 1080p or higher.

Run a speed test. If your upload speed isn’t strong or stable, try switching to a wired connection instead of Wi-Fi.

Also, be aware of what else is running on the same network. Other devices streaming video, downloading files, or syncing data in the background can choke your bandwidth.

Look into your streaming platform or app

Some platforms just don’t handle spikes in traffic well. If your streaming service drops the ball when viewers pile in, it might not be your fault—it could be theirs.

Look for platforms that support adaptive bitrate streaming, which adjusts video quality based on the viewer’s device and connection. This helps avoid buffering issues and keeps playback smooth, even when things aren’t perfect.

With Resi, we’ve developed Resilient Streaming Protocol specifically to avoid these headaches. RSP builds up a buffer of video before it goes live, so uninterrupted streaming is the norm, not the exception.

Check your video file or encoder settings

Sometimes the issue is happening before the video ever hits the internet.

If you’re seeing dropped frames or audio that doesn’t line up with the video, it might be your encoder or the settings in your video file. Bitrate, resolution, and frame rate all need to be aligned and properly configured for clean output.

Make sure your stream matches your viewers’ playback capabilities. Don’t push 4K video to someone watching on an older phone.

The goal: smooth, stable, and stress-free streaming

You want your streaming content to reach people. You want it to be clear, accessible, and free from streaming problems that distract from your message.

Finding the weakest link in your chain is the first step toward fixing it. Once you know where the issue is, you can take real, simple action—whether that means upgrading gear, reworking your settings, or switching to a more reliable platform like Resi.

Because at the end of the day, a great stream isn’t about flashy production or expensive tech.

It’s about delivering truth, hope, and connection—without interruption.

Disclaimer: This content has been generated, at least in part, by artificial intelligence.

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Jonathan Louvis

Jon is the SEO Marketing Manager at Pushpay and Resi. Most recently, he worked as the Communications Director for his local church in Ohio. Having worked in the Church, he's able to bring a unique perspective to his role. When he's not busy creating content, you can find him spending time with his wife, son, and dog, or indulging his love of fantasy football. Jon holds a B.S in Marketing Management and an M.B.A from Western Governors University.

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