Resi Web Platform: Resilient streaming to any device.

Experience 100% resilient web streaming, even through a complete internet outage, with Resi’s Web Platform.

Web Streaming Platform
Resi Web Streaming Customers

HDMI and SDI Encoding

Encoders available supporting up to 4k resolution through HDMI or SDI (4k web playback coming soon).

End to End Resiliency

End-to-end Video Resiliency

The platform can overcome internet bottlenecks with zero video loss for uninterrupted playback.

Weekend and Phone Support

Weekend Phone Support

Our support engineers are available if your team needs help, even on Sunday mornings.

DVR Playback

Live / DVR / Simulated Playback

Play and pause live video as needed. Play synchronized content later through simulated live playback.

Priced for Non-Profits

Priced for Non-Profits

Our hardware cost defies market expectations. We keep it low to accomplish a common mission.

Simple Playback

Simple Operation

The platform is easy even for volunteers. Start streaming and playback with just a few clicks.

An industry first. 

Statistically, 27% of viewers will abandon a stream after the first buffering wheel and another 40% after the second.1 Resi’s technology is the first to be able to handle the problems of the public internet and result in exponentially more people being able to watch.

With existing live streaming technology, if video from the encoder doesn’t make it to the cloud within a few seconds, that video content is lost and the cloud transcoder will not have a perfect copy to transcode into multiple bitrates. Thus, all viewers will see video that has been transcoded with missing data, resulting in a poor viewing experience including buffering wheels, jitters and quality loss.

With the Resi Web Platform, powered by the patented Resilient Streaming Protocol, there is no time restriction on when the video is sent to the cloud, and the transcoder can wait for a perfect and complete copy, without worry of temporary network interruptions delaying the transmission. This means, for the first time, viewers will see perfect quality video across any device. Even a 2-minute delay makes a huge difference in viewer quality, resulting in a high-quality, uninterrupted viewing experience atypical of most live environments.

See what it’s all about.

Resilient streaming starts here.

Tim Schurrer, COO, StoryBrand

“Being able to launch on the Resi platform was one of the key stats to see success this entire year. If it had not been for the platform, the ripple effect on that would have been massive.”

John Jones, Supervisor of Training and Development, Toyota Industrial Equipment

Using [Resi] has allowed me to concentrate on the audience experience rather than worry about a dish, signal, redundant testing, etc. I appreciated that it was very much plug-n-play, and I know that we will continue to use Resi for every event going forward.”

Shana Case, Broadcast Director, Global Leadership Summit

“Resi’s technology is incredibly reliable, easy to use, and produces high-quality A/V, which creates a world-class viewing experience for our attendees.”

Automated Streaming

Automate everything.

As a tech director, organization staff member, or volunteer, you have enough on your plate. Our platform was designed to take the hassle out of live streaming. After a simple setup process, the Web Platform runs itself.

Recurring events (such as weekly church services) may be scheduled to stream automatically each week, or launch along with existing Multisite Platform events. Events can be embedded on your website or easily integrated with platforms like Brushfire or Church Online Platform, launching a robust online campus that requires no weekly maintenance.

Watch anywhere, any time.

Utilizing next-generation streaming technology MPEG-DASH and HLS, web platform streams may be viewed on any device, with full DVR playback. Stream URLs are also available for iOS/Android apps and OTT (Over-the-Top) devices such as Roku and Apple TV.

 

Additionally, the Web Platform supports scheduled Sim-Live (Simulated-Live) playback of content from the cloud, providing the ability to host an enriching online guest experience through synchronized replay of services at any time. What’s more, once live or simulated-live web events are scheduled, player embed codes remain the same – this means that you can set and forget.

Anywhere Any Time
Multiple Destinations-Dark

1080p Facebook & YouTube streaming.

 

Using the same technology that provides highly resilient content delivery for your website, Resi’s Facebook and YouTube Streaming provides ultra-reliable high-quality video transmission to the popular social sites even through significant network instability and packet loss. As an added benefit, streams to Facebook and YouTube are pushed from the Resi CDN in high-quality 1080p using the existing Web Platform stream, eliminating the need for additional bandwidth at the broadcast site.

Adaptive bitrate streaming (with cloud transcoding).

The internet is an unpredictable place. Resi’s web platform includes cloud transcoding, which converts a single high-quality live video stream into multiple bitrates (qualities) in the cloud. This provides multiple quality levels for viewers depending on their available bandwidth and device processing power, and because it’s done in the cloud, this saves bandwidth for you at the broadcast site. Adaptive Bitrate Streaming is very important to ensure your viewers have the best possible viewing experience. We never recommend streaming without it, which is why we include it in all Web Platform plans.

Adaptive Bitrate Streaming
Highest Quality Streaming

Highest quality streaming.

 

Resi was built by broadcast professionals who demand the best. Resi encodes video up to 12Mbps and audio up to 320Kbps, much higher than other streaming platforms. You’ll see and hear the difference.

Stream multiple languages.

 

Resi hardware encoders are capable of encoding up to 16 channels of audio through SDI or HDMI. This makes it easy to stream multiple languages through translated audio to any of your web destinations. 

Multiple Languages
Proactive Support

Proactive monitoring and support.

When you subscribe to the Resi Web Platform, you not only have access to an unparalleled simple and highly-reliable streaming solution; you also receive a dedicated support team that proactively monitors streaming health for each organization and responds to issues before they arise. Have questions? If you need help, we’re just a phone call or email away. With support hours specifically designed for churches, engineers are available when you need them, even on Sunday mornings.

3 Ways to Stream

Hardware Encoder

Hardware encoders provide the highest amount of device reliability; they are dedicated to encoding without underlying software or multitasking and are best for mission-critical applications.

Software Encoder

Resi ProPresenter Stream software encoder is the lowest-cost way to live stream with the resiliency of Resi – all it takes is a computer and a copy of ProPresenter.

Upload and Automate

Upload and Automate Product

With Resi Upload and Automate, upload a pre-produced video file and schedule it to stream to multiple destinations from Resi’s cloud.

See what it's all about.

Resilient streaming starts here.

Resi Web Customers 2

FAQs

How is Resi different from other streaming providers?

There are a few reasons:

Resi’s technology enables more reliable streaming, which leads to less buffering wheels, which leads to more engagement and an exponentially larger audience over time. Resi is the only streaming provider that is able to guarantee 100% content integrity in the cloud (even through internet disruptions) by checking and re-sending data from the encoder through the Resilient Streaming Protocol (RSP). See a comparison and learn more about RSP

Resi’s reliability is also guaranteed by our unique cloud infrastructure – rather than relying on dedicated servers, we use groundbreaking scalable cloud distribution methods that are not affected by drastic increases in traffic like other streaming providers. This means that no matter how much traffic streams may receive, Resi’s technology is able to scale dynamically to meet the need with no problems.

Additionally, Resi is built to be an enterprise-level solution, while also being remarkably easy to use. Streams can be started with a single click or automated on a schedule. The system will also monitor your stream and will notify you if it ever detects any concerns (and our helpful Support team is standing by too).

What is an encoder? Why do I need one?

An encoder is a device, whether hardware or software, that will take a video input from a source (such as a camera or switcher) and send it to the cloud for distribution and viewing. Most utilize unreliable protocols which send video data to the cloud like a laser beam, resulting in buffering, glitching, and dropped frames due to even minimal packet loss.

Resi is the first system that can provide 100% video delivery without interruptions. To do this, we take advantage of the Resilient Streaming Protocol, which unlike RTMP or other protocols such as SRT or Zixi, takes advantage of a local cache in order to check and re-send data until video content is verified as perfect. This is what makes Resi unique and is only available through Resi’s hardware encoders or ProPresenter Stream encoder.

What is included in a Resi service plan?

A Resi service plan includes:

  • Streaming data transfer through Resi’s cloud CDN and cloud storage
  • Continuous service and software feature additions and improvements – we release new things often, and we never charge for updates. 
  • Phone and email support, even on weekends – we’re here if you need us
Can I use multiple encoders with one plan (hardware or ProPresenter)?

Yes! Multiple encoders (whether hardware or software) can be scheduled and streamed with a single plan. If multiple encoders will be streaming at the same time, concurrent events can be added on for $49/mo. 

Do you offer a free trial?

At this time, we do not offer a trial of Web Platform. However, month-to-month pricing enables organizations to use Resi with no commitment, or if you want to see an in-depth demo and ask questions before getting started, we’d encourage you to participate in a no-hassle online demo.

How much bandwidth do I need to stream?

Resi’s platform ensures that every frame of video data makes it to viewers before they see it, resulting in a perfect viewing experience without buffering even if the connection at the broadcast site is inconsistent. However, in order to ensure that there are no delays causing data to get to the cloud within the RSP backup cache, 2.5x your bitrate is recommended for upload bandwidth at the broadcast site. When your connection experiences packet loss, this allows the encoder to re-send data to the cloud faster than real-time so your viewers don’t notice a thing!

For typical resolutions, this means:

720p: 4-8Mbps

1080p: 10-12Mbps

Don’t have this? Most likely you can still stream. Contact us to talk about your setup.

What is the delay of Resi streams?

Resi is built to provide an enterprise-level broadcast experience without the cost of dedicated connections and expensive IT infrastructure. This means that now, any organization can have the same quality and reliability previously only available to big corporations and sports teams, even on public internet connections.

In order to do this, Resi’s platforms take advantage of a short delay in order to check and re-send data until it is verified as perfect by the destination, something only possible through Resi’s Resilient Streaming Protocol. For Web Platform, this delay is typically around 90 seconds, or 2 minutes to social platforms.

We understand that low latency is important, and we have built our systems on ultra-fast transcoding technology in order to provide highly resilient streaming at the lowest delay possible, which we are working to reduce over time. For most, the tradeoff of a short delay is worth not losing viewers because of buffering wheels and stream disruptions!

What is Resi's stance on censorship?

A major concern with any type of content distribution is that it may be removed, taken down, or censored due to it not conforming to a specific viewpoint. At Resi, we believe that you are in control of your content, and free speech and expression should be ensured to anyone who uses our services.

This starts at the core of our vision, and is why we will never remove or block content unless it is a direct violation with our Master Service Agreement (to protect against content like pornography, etc.).

We go beyond this by utilizing multiple infrastructure providers ourselves. By not being bound to a single provider and utilizing multi-cloud computing capability, we can guarantee reliability and continuous service even through disruptions, no matter the cause.

What Our Customers Say...

Shana

 

Resi's technology is incredibly reliable, easy to use, and produces high-quality A/V, which creates a world-class viewing experience for our attendees.”

 

~Shana Case,
Broadcast Director, Global Leadership Summit

Tim S

 

Partnering with Resi has made all the difference in the world for us … we’ve served tens of thousands of customers virtually and couldn’t have done it without the team at Resi.”

 

~Tim Schurrer, COO, StoryBrand

Robb

 

With Resi, it’s just been rock solid since we’ve started. I don’t know of anybody else that can give that level of product and support that we’ve received.”

 

~Robb MacTavish,
Live Production Director, Flatirons Church

John

 

Using [Resi] has allowed me to concentrate on the audience experience rather than worry about a dish, signal, redundant testing, etc. I appreciated that it was very much plug-n-play, and I know that we will continue to use Resi for every event going forward.”

 

~John Jones,
Supervisor of Training and Development, Toyota Industrial Equipment

Sam

 

I’m happy to say we brought in Resi in all 13 locations, and it is absolutely amazing the difference. We aren’t stressing over the satellite locations anymore for video production.”

 

~Sam Lesky,
Executive Pastor of Campus Operations, Seacoast Church

Jason

 

We found the Resi product to be so resilient that there wasn’t a lot we had to do in order to make it successful. Once we got it set up it really was really pretty much set it and forget it for us.”

 

~Jason Lee,
IT Director, Northwoods Community Church

Taylor

 

You will not, for any amount of money, find a better product or company than Resi for broadcasting video!"

 

~Taylor Darland, Technical Coordinator, Grace Covenant Church

Carlos

 

If you're streaming and not using Resi, you're doing it wrong.”

 

~Carlos Pena, Technical Director, Westover Hills Church

Statistic Information: 1. “The State of Online Video, 2019” Limelight Networks. Accessed 28 October 2019.